Job Overview
We're looking for a motivated and detail-driven Ecommerce and Marketplace Assistant to join our fast-paced, friendly ecommerce team. This is a key role within our growing online business and would suit someone who is enthusiastic, thorough, and has a strong eye for detail. As part of the ecommerce team, you'll be responsible for setting up products on our retail platform, writing engaging and accurate product descriptions, and editing images to showcase items at their best across our sales platforms. Your work will play an important role in delivering an excellent online shopping experience for our customers.
Key Skills:
* Excellent attention to detail, particularly around product listings, compliance, and brand consistency
* Strong organisational skills with the ability to manage multiple platforms and priorities simultaneously
* Proven experience managing online marketplaces such as Amazon, eBay, TikTok Shop, and other third-party platforms
* Confident communicator, able to collaborate effectively with marketing, and merchandising
* Proactive problem solver with the ability to identify opportunities and implement improvements
* Commercial awareness with a focus on revenue growth and margin performance
Job Roles:
* Create, update and optimise product pages to keep them accurate, engaging and up to date - always looking at the bigger picture and using initiative to explain products clearly, improve UX and help customers feel confident in their purchase.
* Support new product launches by working closely with the marketing team, using supplier content and sourcing any extra information or assets needed to strengthen each page.
* Assist with wider e-commerce tasks, including content updates, merchandising and ongoing optimisation to enhance the overall customer journey and drive conversions
* Manage and optimise marketplace accounts and other third-party platforms, ensuring each channel is fully aligned with brand guidelines and commercial objectives.
* Oversee day-to-day marketplace operations, including product uploads, pricing, promotions, and troubleshooting account issues.
* Create, update, and enhance marketplace listings to maximise visibility, keyword ranking, conversion rates, and overall sales performance
* Monitor marketplace health metrics, account performance, and compliance standards to maintain high seller ratings and protect account status.
* Analyse sales data to provide insights and recommendations for growth.
* Stay up to date with platform updates, policy changes, and emerging marketplace trends to maintain a competitive edge.
As the role requires an amount of product knowledge, this job would suit someone with horses or with previous equine experience who would like to work in a busy and expanding business with opportunities for growth. This role will suit someone who likes to get their teeth into something and see their work make a difference.
We would consider full or part time for this role.
Job Types: Full-time, Part-time, Permanent
Pay: £28,000.00 per year
Benefits:
* Discounted or free food
* Employee discount
* On-site parking
Work Location: In person