Availability Window
We require availability during the following times each day: 06:30 – 23:00, Sunday through Saturday.
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours per week. If you prefer fewer hours, we can accommodate a minimum of 12 hours.
We will schedule your contracted hours within these availability windows and provide three weeks’ notice of shift schedules. We support flexibility for colleagues; if your availability closely matches but not exactly matches our advertised windows, we welcome hearing from you.
Customers are at the heart of everything we do.
As a Shift Leader you’ll:
* Work in a fast‑paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in‑store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers
Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyones safety
Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
Making sure the store is always clean, tidy, and well‑presented
Supporting managers to coordinate seasonal, community and charity events
Contributing to a great team atmosphere, thats inclusive of everyone
Providing great customer service, by listening to our customers and putting them first in everything you do
Keeping the team well‑informed and up to speed on any communications, changes, or updates
Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
Following health and safety routines and procedures, and ensuring colleagues do the same
Recognising and celebrating colleagues within the team who are providing great service
To be a great role model, by always giving thoughtful customer service that ensures every customers needs are met
To build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
To be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date
To be comfortable taking the lead, and overseeing the store in the absence of your Manager
To be a good decision maker, whos flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
To be motivating, so you can inspire your team to deliver beyond expectations
To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move. Our core purpose is Serving our customers, communities and planet a little better every day.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyones Welcome.
We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love, others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note that you need to be 18 or over to apply for this role.
J-18808-Ljbffr