* Hiring multiple applicants
* Fast growing business
About Our Client
This organisation operates in the industrial/manufacturing sector and is recognised for its commitment to providing high-quality products and services. As a medium-sized company, they offer a structured yet supportive working environment with opportunities for professional growth.
Job Description
* Manage and respond to helpdesk queries, ensuring timely and accurate resolutions.
* Coordinate and schedule maintenance or service requests as required.
* Maintain accurate records of customer interactions and service logs.
* Assist in preparing reports and documentation for internal and external stakeholders.
* Support the team with general administrative tasks and office coordination.
* Ensure compliance with company procedures and policies.
* Communicate effectively with clients and internal teams to deliver excellent service.
* Contribute to improving administrative processes to enhance efficiency.
The Successful Applicant
A successful Helpdesk Admin should have:
* Previous experience in an administrative or helpdesk role, ideally within the industrial/manufacturing sector.
* Strong organisational and multitasking skills.
* Proficiency in Microsoft Office Suite and other relevant software tools.
* Excellent communication skills, both written and verbal.
* A proactive attitude with a focus on delivering solutions.
* Attention to detail and a high level of accuracy.
What's on Offer
* A competitive annual salary of £25,200 - £30,800, depending on experience.
* A hybrid working model, offering flexibility between office and home.
* A supportive and structured working environment within the industrial/manufacturing sector.
* Opportunities for professional development and career progression.
* Generous holiday leave to ensure a healthy work-life balance.
If you are organised, detail-oriented, and ready to take on this exciting Helpdesk Admin role in Maidstone, we encourage you to apply today! #J-18808-Ljbffr