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Service manager - coventry

Coventry
We Manage Jobs(WMJobs)
Service manager
Posted: 22h ago
Offer description

Are you Social Work Qualified? We are looking for a Social Worker to join our stable, committed and experienced Senior Management Team to help deliver fair, robust and evidence based assessments. Look no further and apply today to join our friendly team at Dudley Lodge!


Our Commitment Statement

Our expectation of all staff is to demonstrate kindness, empathy, and fairness to all.

Dudley Lodge strives to provide an inclusive working environment and experience, where employees can bring their best, and authentic self to work. Where difference is recognised, respected, valued, and celebrated.

Our approach to inclusion and diversity is rooted in listening, learning and acting. This includes conducting ongoing listening forums across the company, the implementation of Inclusion & Diversity talking/support groups, workshops and training, good quality supervision, surveys and collaborative working parties. All with the core aim to receive honest feedback, reflect and continuously strive to be the best that we can be.


Purpose of Job

To be part of the Senior Management Team which is responsible for undertaking comprehensive assessments with vulnerable children and their families in a residential setting, applying the Framework for the Assessment of Children in Need and their Families (2000) and adhering to Working Together to Safeguard Children (2023).

Further, to supervise and oversee a team of Family Assessment Workers, providing on hand support and advise as well as supervisor oversight, review of performance and to provide a high quality and dependable standard of service which meet our organisations values and standards.


Benefits

* Continuous training and professional development opportunities
* Staff wellbeing events throughout the year
* Team building days
* Employee Assistance Programme - this is a scheme run by Dudley Lodge for its employees. It enables staff to gain access to qualified advisors for a wide range of services day or night.
* Private medical insurance - After 1-year continuous employment permanent employees can opt for free cover under the company’s Private Medical Insurance scheme.
* Cash plan - After 1 year’s continuous employment, you can opt for free cover under this Cash Plan policy.
* A pension scheme with Standard Life, Dudley Lodge contributes 5% towards your pension, also matching additional employee contributions up to 7.5%. The company will increase its contribution to 10% after an employee has reached their 10 years’ service, on condition employees contribute the same.
* Life Assurance - Group Life Assurance Policy with Unun Life. The scheme provides a tax-free benefit to all permanent employees, paying a lump sum amount of 2 x salary in the event of death in service.
* Free tea, coffee, water and fruit for all staff
* Enhanced holidays: 27 days plus 8 bank holidays - up to 5 years continuous employment
* 32 days plus 8 bank holidays - over 5 years continuous employment


Duties and Responsibilities


Senior Management Team Membership

Main Responsibilities:
* In conjunction with the Registered Manager, Quality Audit Manager, Operations Manager, Executive Team and the Board of Directors, to foster and develop a culture in the organisation in which all legal requirements are met and all standards of service provision meet the expectations of OFSTED.
* To develop strong professional working relationships with Executive Team members to further the objectives and strategy of the Charity.
* To undertake a regular assessment and evaluation of the working practices and culture of the team in conjunction with others, and recommend necessary changes and actions arising out of this.


Service Management

Main Responsibilities:
* To have a detailed oversight of the families undertaking assessment at Dudley Lodge from beginning to end, ensuring from the outset that the Team/Case Manager with their Linkworkers, have a clear risk assessment, plan of work and structure to how the assessment will be undertaken.
* To audit files regularly prior to supervision sessions to ensure we are meeting the regulatory requirements of Ofsted, along with meeting the required standards set by Dudley Lodge.
* To quality assure reports, managing to effectively oversee multiple cases and challenge recommendations, ensuring evidence is robust and fair and decisions are made in the best interest of the child/ren.
* To promote continuous risk assessment of families, ensuring timely adjustments to supervision levels and appropriately matched styles of supervision and monitoring.
* To ensure high quality sessional inputs that demonstrates thorough analysis and depth.
* To provide Team/Case Managers with support and coaching and clear/direct feedback to continuously develop their assessment skills.
* To attend a range of assessment meetings to enable quality assurance and insight.
* To support and coach the Team/Case Managers on all aspects of assessments including: Report writing, professional relationships, disguised compliance, risk assessment, Court skills, and to work with the Training & Development Manager to support post-training implementation.
* To case manage families when the situation dictates.
* To chair Senior Management Team Meetings.
* To make an active contribution to the development of the assessment services with regards to diversification of services provided.
* To achieve occupancy/income targets that are set by the Board of Directors/Executive Team.
* Please Refer to JD/PS for details of the job


Background

Dudley Lodge is a UK registered non-profit making organisation established in 1895, we are one of the leading Family Assessment Centres in England and Wales. The whole emphasis of our organisation is to safeguard children.

We have been conducting quality Family Assessments for over 30 years and over two sites: Coventry and Birmingham.

Our purpose is to provide the Courts and other relevant parties concerned with the safeguarding of children, a range of high quality, independent assessments, interventions and services regarding referred parents/carers’ abilities to keep children safe, and to assess their capacity and potential for promoting children’s continuing wellbeing.

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