Why Join Us:
Fleet Operations Lead
Location: Redditch
Salary: £33,000 - £38,000
Benefits: Bonus, Pension, Discounts, Vouchers, Financial aid programs and many more...
Are you an experienced fleet professional ready to take the next step?
Do you thrive in a fast-paced operational environment where safety, compliance and efficiency are key?
We're looking for a Fleet Operations Lead to help manage and optimise a fleet of around 1,000 vehicles (primarily LCVs) and support the day‑to‑day running of a safe, compliant and cost‑effective operation. This is a pivotal role that ensures our people stay safe, our vehicles stay on the road, and our business keeps moving.
About the Job:
* Oversee daily fleet operations to maximise vehicle uptime and safety.
* Manage key supplier relationships, ensuring strong performance, SLA delivery, and value for money.
* Support the coordination and compliance of 250 grey fleet vehicles, including licence checks, insurance, and safety standards.
* Allocate tasks across the Fleet team and monitor outputs.
* Produce accurate, timely MI reports covering VOR, compliance, vehicle condition, spend, incidents and trends.
* Analyse fleet data to identify root causes, inefficiencies, cost trends and opportunities for improvement.
* Ensure all vehicles meet legal and safety requirements — MOT, inspections, servicing and more.
* Review damage, risk and incident data to inform improvements.
* Maintain the accuracy of fleet management systems and holistic fleet data.
* Monitor and challenge fleet costs including maintenance, fuel, accidents, downtime, tolls and parking.
* Act as a key point of contact for fleet suppliers, escalating issues where required.
* Work collaboratively with internal stakeholders to resolve operational challenges.
* Deputise for the National Fleet Manager when needed and support strategic projects.
To be successful you will have::
* Experience in fleet operations, transport administration or maintenance coordination.
* Strong understanding of LCV/van maintenance, compliance and fleet processes.
* Confident communicator with excellent stakeholder engagement skills.
* Advanced Excel skills with the ability to manipulate data and build meaningful reports.
* Solid working knowledge of Microsoft Office (Excel, Word, PowerPoint).
* Experienced in using fleet management systems, leasing structures and maintenance workflows.
* A proactive problem‑solver with great decision‑making abilities.
* Ability to manage multiple priorities in a fast‑moving environment.
* Fleet‑specific qualifications are desirable, but we also welcome candidates willing to work towards them.