Customer Agent – Live Chat
South Manchester
Permanent
£24500 salary + benefits
Are you a customer service agent? With a passion for delivering exceptional support through emails and live chat? Then we want to hear from you!
You will be working for a leading insurance specialist offering product knowledge through customer service advise to new and existing customer through a crm systems
• Halding live chats and emails correspondence
• Retaining and customers
• Achieving KPI’s
• And understanding brand awareness
The ideal candidate will have
• A strong background in customer service and live chat
• Ideally from an insurance background
• Ability to work to KPI’s
• Excellent relationship building
Benefits: -
• 25 days holiday with 1 additional day given for each full year worked (up to a maximum of 28 days). You can buy or sell up to 5 days holiday a year.
• Birthdays off
• A clear career path including quarterly objectives and annual reviews
• Financial support for Professional Qualifications
• Loyalty bonus of £1,500 per year
• Quarterly staff recognition awards
• Long service awards
• Sabbatical of 12 weeks after 10 year anniversary
• Workplace pension
• Annual social events e.g. Day at the races, Christmas party, Boat party
• Regular Wellness events in the office
• And much more
Apply today