Overview
Join an established IT Managed Services organisation offering Connectivity, Cloud, Cyber, and Print services to businesses across the UK.
We are seeking a skilled Telesales Manager to lead our dynamic prospecting team in selling IT Managed Services B2B.
Responsibilities
* Develop and execute telesales strategies to boost lead generation and drive sales growth.
* Coach and manage a team of prospectors, enhancing their performance through focused training and motivational techniques.
* Analyse call metrics and sales data to pinpoint trends and areas for enhancement, leading to an increase in conversion rates.
* Collaborate with marketing and sales departments to align on campaign objectives and optimise customer outreach.
* Utilize CRM software to track customer interactions, ensuring precise data entry and follow-up procedures.
* Craft call scripts and objection handling tactics to elevate customer engagement and satisfaction.
* Conduct regular performance evaluations, offering constructive feedback to uphold team morale and productivity.
* Manage budget allocations for telemarketing campaigns, maximizing cost-effectiveness and ROI.
* Implement quality control measures to oversee call quality and customer service standards.
If you're passionate about driving sales success and leading a high-performing team, this role is perfect for you! Apply now and be part of our innovative journey in delivering top-notch IT solutions.
For all interested parties, please click apply, or email me at anthony.stone@hrgo.co.uk for a confidential discussion
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