Workforce Planner / Onsite Account Manager
Location: Burton-on-Trent
Salary: Circa £28,000 pro rata
Fixed Term Contract: 3-6 months, Full Time, Monday-Friday Day Shift (flexibility across shifts required)
Major Recruitment is recruiting a Workforce Planner / Onsite Account Manager for our client in Burton-on-Trent. This is a fixed-term role initially for 3-6 months with the potential to become permanent.
The role involves managing the full lifecycle of agency workers, ensuring the factory is appropriately resourced across all shifts, and acting as the primary liaison between HR, Production, and external agencies. Responsibilities include workforce planning, onboarding, inductions, English competency testing, and monitoring daily labour deployment.
Key Responsibilities:
1. Lead the daily update of the site agency labour plan.
2. Analyse labour utilisation, overtime, absence, agency reliance, and efficiency data.
3. Provide HR and management with insight to support recruitment, workforce forecasting, and operational decision-making.
4. Coordinate with external agencies to secure temporary labour and manage agency contracts and invoices.
5. Conduct inductions and support onboarding for temporary workers.
6. Monitor real-time labour deployment, highlighting shortages, surplus capacity, and redeployment opportunities.
7. Maintain accurate records in HR and time & attendance systems.
8. Support compliance with Working Time Regulations, shift policies, and skill matrices.
9. Identify opportunities to improve forecasting accuracy, reduce overtime, and optimise agency usage.
Candidate Requirements:
10. Experience in a food manufacturing environment.
11. Experience managing agency workers or temporary labour.
12. Strong numerical, analytical, and reporting skills.
13. Excellent organisational and communication skills.
14. High attention to detail, accuracy, and the ability to work under pressure to meet deadlines.
15. GCSE-level maths and English (or equivalent).
16. Experience using time and attendance or planning systems
17. Flexibility to oversee multiple shifts as required.
Benefits:
18. Salary circa £28,000 pro rata
19. Fixed-term contract initially 3-6 months – potential to go permanent
20. Monday-Friday day shift (flexibility across shifts where needed)
INDAS