Location: Eden Hall Day Spa, Nottinghamshire
About Us
Eden Hall Day Spa is an award‑winning luxurious day spa located in the heart of Nottinghamshire, offering luxury treatments featuring top product houses and state‑of‑the‑art facilities providing the perfect retreat and most importantly, total relaxation. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals….
The Role
Are you passionate about delivering exceptional guest experiences and leading high‑performing teams? We’re looking for a dynamic Food & Beverage Supervisor to support the smooth, efficient, and profitable operation of our food and beverage outlets.
In this role, you’ll play a key part in creating memorable guest experiences while supporting, developing, and motivating a dedicated team. If you thrive in a fast‑paced hospitality environment and are driven by quality, people, and results, we’d love to hear from you.
Leading & Supporting People
* Supporting, coaching, and developing team members to achieve their full potential
* Delivering engaging inductions and ongoing training
* Fostering a positive, inclusive, and high‑performing team culture
* Conducting performance reviews and providing regular feedback
* Leading team briefings and encouraging open communication
Delivering Exceptional Guest Experience
* Ensuring consistently high standards of service and guest care
* Maintaining strong awareness of VIPs, special occasions, and daily offers
* Supporting team members in upselling to enhance the guest journey
* Ensuring smooth day‑to‑day operations across all F&B areas
Driving Quality & Standards
* Upholding and maintaining SOPs, hygiene, and service standards
* Ensuring compliance with all food safety and health & safety regulations
* Monitoring opening, closing, and billing procedures
* Supporting sustainability initiatives and waste reduction
Achieving Results
* Assisting with stock control, inventory management, and cost control
* Supporting the delivery of sales initiatives and promotions
* Monitoring labour and payroll in line with business needs
* Stepping up to lead operations in the absence of senior management
What We’re Looking For
* Have previous experience in a Food & Beverage supervisory role
* Have a passion for hospitality and delivering outstanding service
* Have excellent leadership and communication skills
* Be proactive, hands‑on with great attention to detail
* Have knowledge of food safety, hygiene, and health & safety regulations
* Have the ability to work flexibly, including evenings and weekends
Additional Information
* Working 5 days out of 7 (including evenings, weekends and bank holidays)
* Working 37.5 hours per week
Why Join Us?
* Be part of a supportive and people‑focused team
* Opportunities for development and career progression
* A role where you can truly make an impact on guest experience
* Work in a stunning, tranquil environment
* £30,000 salary per annum
* Complimentary meals from our staff canteen
* Free use of spa and leisure facilities
* Complimentary spa day on your work anniversary
* Discounts on spa days and overnight stays at Eden Hall & Hoar Cross Hall
* 30% discount on food and drink
* Free on‑site parking
* Refer-a-Friend scheme
* Perkbox Online benefits and discounts
* Online Doctor support (appointments/prescriptions)
* Excellent training, induction & development programme
* Career growth and promotion opportunities
* Company pension contribution
* Employee benefits and perks programme
Skills
* Communication
* Leadership
* Flexible
* Attention to Detail
* Proactive
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