Overview
Join to apply for the Business Support Manager role at The Construction Index Ltd in Hamilton, Scotland.
Salary: £35,000 - £38,000 + Commission
Location: Hamilton, Scotland
We are seeking a Business Support Manager to join our skilled team in Hamilton. This role is to provide seamless support to the commercial team with leadership and management of the coordinator team. The role will involve administrative and commercial tasks along with managing the day-to-day operations of the team, ensuring quotes are returned in a timely manner, KPIs for the team are met and procedures and processes are adhered to.
Responsibilities
* Ensure Service Level Agreements for generation of quotes and incoming leads are achieved.
* Follow and, if possible, overachieve on KPI targets.
* Ensure business development calls are achieved to increase opportunity generation, including your own targets.
* Support the team, liaising with other departments to provide innovative new processes to support business function throughout the company.
* Direct line management of the coordinator team ensuring meaningful one-to-one meetings are carried out monthly.
* Full list of responsibilities is available in the role profile.
Qualifications
* Previous Business Development experience B2B or B2C
* Customer Relationship Management experience
* Strong Commercial Administration experience
* Demonstrated Team Leadership qualities
* Computer literate (Microsoft Office, CRM)
Benefits
* 25 days plus bank holidays, option to buy additional 5 days
* Working flexibly principles - predominantly office based
* Contributory pension
* Commission
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