Job Description
🚗 Field Collections Officer – B2B Debt Recovery
📍 Kent | 💰 £29,000 base + £5,000 car allowance + Bonus | Private Health, Strong Pension, Generous Holidays from Day One | Field-Based | Global Energy Company If you’ve got experience collecting payments face-to-face and know how to handle difficult conversations with tact and empathy, this is your chance to join a global company that invests in your training, rewards performance, and offers genuine long-term career opportunities.
💼 What You’ll Be Doing
* Visiting business premises across the South East to discuss overdue accounts and find solutions that work for both sides
* Negotiating realistic repayment plans and, when necessary, executing warrants
* Taking meter readings, gathering key account info, and assessing customer vulnerability
* Keeping accurate records of visits, agreements, and account status
* Building trust with customers while protecting revenue for the company
👤 What You’ll Need
1. Proven experience in field-based debt collection, credit control, or cash collection (B2B or energy sector experience ideal)
2. Strong negotiation and listening skills - you can de-escalate, problem-solve, and cl...