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We have an exciting opportunity to lead the management and growth of key employer accounts across UCS College Group, ensuring every partner receives a proactive, high-quality, and value-driven experience. The Account Lead is responsible for maintaining strong, long-term relationships with strategic and high-value employers, ensuring their needs are met through effective coordination, tailored solutions, and a deep understanding of their workforce priorities.
The postholder will focus on retaining and growing existing business, identifying cross-sell and up-sell opportunities across Apprenticeships, Skills Bootcamps, and commercial training. They will ensure that all employer interactions are managed with professionalism and care, strengthening loyalty and driving repeat business.
Working closely with the Relationship Manager, Skills Partnership, and Customer Insight teams, the Account Lead will use data, feedback, and market intelligence to shape account plans, monitor performance, and deliver measurable impact.
This is a commercially focused and relationship-led role within the Future Skills & Growth Team, ideal for a motivated and customer-centric professional who thrives on building partnerships, achieving growth, and representing UCS College Group with confidence and credibility.
Safeguarding Statement
UCS College Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Safeguarding includes supporting physical and psychological wellbeing by safeguarding them from all forms of abuse.
We are a diverse organisation with the vision to be a world class education and training organisation.
Our values are:
Passionate and excited about learning
Inclusive and supportive
Responsive to student, employer and community needs
Always aspiring to the highest standards
Professional and enterprising
Innovative and creative
Friendly and welcoming
Join us and make a difference.