East of England Community Health and Care NHS Trust delivers expert healthcare in people’s homes, community hospitals and local settings across the East of England. Our nurses, therapists, clinicians, support teams and partners work together to provide coordinated care that supports independence, recovery and wellbeing. We believe people are best cared for close to home, in the communities where they live and belong. By combining professional expertise with strong local relationships, we help people stay well, feel supported and access the right care at the right time. Expert healthcare, close to home, trusted by our communities. Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed. Our processes ensure that all applicants are treated fairly at every stage of the recruitment process. East of England Community Health and Care NHS Trust is committed to creating a modern and inclusive work environment. We actively promote flexible working opportunities where possible to meet the needs and wishes of our workforce and maintain and improve their wellbeing. We also offer flexible working patterns and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you. We welcome applications from people who share our values and can help us deliver outstanding care in our local community. Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future. Please note, our selection processes are in place to ensure we recruit candidates with the right values and skills. Please be advised that the use of AI in applications i monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills. Job overview iCaSH Cambridgeshire, Huntingdon - Healthcare Assistant 24hrs per week (0.64wte) An exciting opportunity has arisen for an enthusiastic, committed and experienced Healthcare Assistant to provide high quality services to the community who use the Integrated Contraception and Sexual Health (iCaSH) services across Cambridgeshire. You will be based at our site in Huntingdon. You have, ‘front of house’, experience, with a demonstrable ability to develop a warm and welcoming rapport with people who use our services. You have a keen eye for detail and have an understanding of the sensitivity and confidentiality involved in the delivery of a contraception, sexual health and HIV service. You are required to hold a Care Certificate qualification, be trained to provide both phlebotomy, microscopy and chaperone duties, or demonstrate a willingness to undertake training. The service operates, 8.30am to 6pm, Monday, Tuesday, Wednesday and Thursday. You must be willing to work across all parts of the service where appropriate and be able to meet the travel requirements of the Trust. You will be part of a dynamic team who ensure the efficient and effective use of available resources, in meeting the contraception, sexual health and HIV care needs of people in Cambridgeshire. Working Pattern: on a rota - Mon/Tue/Wed/Thurs - 8.30am to 6pm Should we receive a high number of applications we reserve the right to close this vacancy at any point after 17th April 2026 Advert To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential. Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients. Following training, provide a phlebotomy service for patients attending the services. To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration. Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service. To be non-judgemental to all client groups regardless of age/ethnicity/religion. Where local services require and following training and sign off, provide a service for asymptomatic patients requesting a routine sexual health screen. Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service. Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post. Working for our organisation Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives. There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey. If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development. Detailed job description and main responsibilities Main Duties and Responsibilities To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential. Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients. To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration. Where local services require and following training and sign off, provide a service for asymptomatic patients requesting a routine sexual health screen. Following training, provide a phlebotomy service for patients attending the services. To support and direct patients to the relevant individuals/agencies whilst accessing health care. To participate in outreach and support health promotion events when requested. To undertake in annual appraisal of work, one to ones, and clinical supervision throughout the year. To be non-judgemental to all client groups regardless of age/ethnicity/religion. To assist in the updating of clinic noticeboards. To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration. Following training, register and issue C-card and condoms. Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service. Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service. Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post. Communication Communicate effectively with the multidisciplinary team in order to promote efficient patient care. Be conversant with the roles of all the staff within the service and occasionally with other colleagues internal or external to the organisation. Always ensure correct storage of patient’s records as per the Trusts record keeping policy. Liaise with other services as necessary for the co-ordination of patient care and the smooth running of the department. Welcome visitors and patients to the clinical area providing assistance, support and information where required. Maintain good communication with other staff, patients and visitors including front of house/reception and answering the telephone in a courteous and professional manner. Ensure accurate record keeping in line with Trust and national standards. Monitor and reassure patients during clinical procedures. Actively participate in multidisciplinary training, meetings, and events. Signpost clients to other services where appropriate. Within remit of own role, support the teaching and supervision of students from a variety of disciplines. Ensure that all organisational wide communication is accessed and adhered to accordingly via the nhs.net account. Budgetary Responsibility To assist in maintaining stock (drugs/clinical supplies) levels, always adhering to EEC Medicines Management Policy, identifying and reporting any discrepancies to line manager after appropriate training. Assist with or undertake stock control and ordering as required. People Management Within remit of own role, assist in providing training and support for new members of staff. Maintaining own professional development and requirement to take part in annual appraisals and one to ones. Be prepared to attend and undertake any necessary training, being aware of the need to develop self and to strive to increase personal knowledge. Undertake any training identified by the Clinic Manager integral to the role requirements and specialty area. Recognise limitations and seek direction when necessary. Contribute to the development of patient care and setting standards. The post holder must participate in clinical and other audits as required. Clinical and Practice Governance Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act The post holder must adhere to the Trust Information Governance and Information Security policies. The post holder must adhere to the Trust risk assessment and risk management processes. The post holder must adhere to infection prevention and control policies and procedures. Identify and refer to senior colleagues any young and/or vulnerable people complying with East of England Community Health & Care NHS Trust (EEC) safeguarding policies. The post holder must undertake mandatory training and any other training relevant to the role as required by EEC NHS Trust. Participate in clinical and other audits as requested with guidance from senior members of the team. The post holder must participate in clinical supervision. The postholder must participate in relevant emergency preparedness process for their team. Prepare clinic rooms prior to commencement of clinic sessions by ensuring the relevant equipment/supplies are available and restocked. Undertake tidying and general housekeeping duties within the clinics. Following training and signed off as competent, perform identified tests for patients. To ensure that all laboratory specimens are correctly labelled, bagged and dispatched to the appropriate laboratory. Undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service. Have a clear understanding of personal accountability and level of responsibility and refer issues outside own competencies/level of knowledge to an appropriate member of the team. To ensure attendance at all relevant meetings, if on shift and available. Attend/complete mandatory training in accordance with EEC policy. Direct and escort patients and visitors around the clinic and signpost to other services. Take all reasonable steps to ensure the safe-keeping of patient’s property in accordance with Trust policies. General The post holder must at all times, carry out his/her duties with regard to EEC NHS Trust Workforce Diversity and Inclusion Policy. To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff. All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures. This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust. This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 and as such it will be necessary for a submission for Disclosure of Barring Service to be made to check for any previous criminal convictions. EEC NHS Trust is committed to the fair treatment of its staff, potential staff or users in line with its equal opportunities policy and policy statement on the recruitment of ex-offenders. Safeguarding people responsibility Safeguarding children and adults at risk of abuse or neglect is a collective responsibility. There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care. Safeguarding means protecting a citizen’s health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care. Those most in need of protection include: • Children and young people • Adults at risk, such as those receiving care in their own home, people with physical, sensory and mental impairments, and those with learning disabilities. Equal Opportunities - We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free. If you need this application in an offline format, please let us know. Immigration Status – East of England Community Health and Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against eligible roles. If you are an applicant from outside the UK and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application. Please note: Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system. Our safe recruitment pre-employment checks are undertaken before an appointment is confirmed and may include a DBS check. Where the role requires you to drive, we'll ask you to validate your driving licence online via the DVLA. Redeployment - Please note that in the first instance priority for this vacancy will be given to staff who are on the Trusts Redeployment Register. Closing and Interview Dates -This vacancy may close early if sufficient applicants are received. Data Protection - A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data. Our safe recruitment pre-employment checks are undertaken before an appointment is confirmed and may include a DBS check. Where the role requires you to drive, we'll ask you to validate your driving licence online via the DVLA. In submitting an application, you authorise East of England Community Health and Care NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed. ALL CORRESPONDENCE will be via the e-mail address on your application form. If you have not been invited to interview within 2 weeks of the closing date, you unfortunately haven’t been successful on this occasion, but keep an eye on our vacancies as a job that’s just right for you may appear!