Salary: £24,000 - 60,000 per year Requirements: Proven experience as a Business Analyst within a systems or software development environment Hands-on experience with Salesforce, ideally across Sales Cloud, Service Cloud, Lightning, and custom functionality Strong understanding of the software development lifecycle, particularly requirements definition, validation, and acceptance testing Experience working in Agile / Scrum (or hybrid) delivery frameworks Experience using tools such as Jira, Confluence, Azure DevOps, or similar Strong analytical skills with the ability to break down complex problems into clear, practical solutions Responsibilities: Independently work with stakeholders to define problems and opportunities, ensuring stakeholder perspectives are identified, and business objectives/requirements are understood Elicit, analyze, and document business and system requirements using interviews, workshops, and process analysis, with a strong focus on Salesforce solutions Collaborate closely with Salesforce developers, administrators, architects, and QA teams throughout the SDLC Create and maintain clear business analysis documentation, including requirements specifications, process flows, and system documentation Prepare test data, support UAT planning, review test cases, and assist with defect triage to ensure solutions meet business and quality standards Technologies: Azure Cloud Confluence DevOps Support JIRA Salesforce More: We are Quickline, a company on a mission to provide lightning-fast, reliable broadband that reaches areas other providers overlook. By joining our Systems Development team as a Business Analyst, youll play a vital role in driving continual systems improvement. We offer a robust benefits package, including a pension scheme, health cashback, generous annual leave, and opportunities for personal and professional growth. Our team fosters a supportive environment full of inspiring people working towards a common goal. last updated 7 week of 2026