Duties
- Oversee daily operations of the café, ensuring smooth and efficient service
- Manage and supervise café staff, including hiring, training, and scheduling
- Maintain high standards of food quality, presentation, and cleanliness
- Collaborate with kitchen staff to ensure timely and accurate food preparation
- Monitor inventory levels and order supplies as needed
- Implement and enforce food safety and hygiene standards
- Handle customer inquiries, complaints, and feedback in a professional manner
- Develop and maintain positive relationships with customers to enhance their dining experience
- Create and update menus based on customer preferences and seasonal availability
- Plan and execute special events or promotions to attract new customers
Requirements
- Previous experience in a similar role within the hospitality industry
- Strong knowledge of kitchen operations, food safety regulations, and culinary techniques
- Excellent leadership and team management skills
- Ability to multitask and work in a fast-paced environment
- Strong communication and interpersonal skills
- Detail-oriented with a focus on maintaining high standards of quality
- Ability to handle customer concerns with professionalism and empathy
- Flexibility to work evenings, weekends, and holidays as required
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.
Job Type: Full-time
Pay: £15.00-£16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Experience:
* Restaurant management: 4 years (preferred)
* Bar management: 4 years (preferred)
* Hospitality: 4 years (preferred)
* Customer service: 4 years (preferred)
* Management: 4 years (preferred)
* Supervising experience: 3 years (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person