We’d love to hear from you if you’re: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. Retail Team MemberYou'll be part of a small team of 8 staff plus our team of volunteers who help with our retail and plant offer. Reporting to the Retail Manager, you'll be fully supported, helping you to integrate into the team and learn about all the wonderful products we sell and the stories behind them.To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers. You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 22nd June 2025Interview Date: 25th June and 2nd July 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.For some of our roles at some locations, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you an insight into the role. For these roles and locations you’ll only need to complete an assessment for a particular role type once in any six month period.For other roles apply using a C.V. / cover letter or complete the online application form. Shortlisting is carried out objectively by assessing the information you provide against the requirements of the job as set out in the vacancy details on our website. If you are shortlisted, you will be contacted and invited to attend an interview.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application or interview process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best we can. For examples of how, please see our supporting you page.Equal Opportunities StatementThe National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.Safeguarding StatementThe National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.164641IRC164641ChesterfieldFixed Term p/t (7 hrs pw for 9 mo)Ends: Jun 22nd 125.2 mi from London, UKHardwick Hall is one of the National trust's discovery houses in Derbyshire. built by thte infamous Bess of Hardwick in the 1500s, it is a leading example of an elizabethan house. The estate currently attracts more than 500,000 visitors a year and the Stable shop within the Stableyard is going from strength to strength.With your love of working with people and desire to provide a great service, we’re looking for a Retail Team Member to welcome visitors and to answer their questions to help them make the most of their day.Salary:12.25 per hourContract/duration: Fixed term contract for 9 monthsHours/working pattern 7 hours per week. You'll mainly work one weekend day with some flexibility needed for weekday and evening work.For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Hardwick Hall, Doe Lea, Chesterfield, S44 5QJCompliance.Eligibility to Work in the UK12.25 per hour