Job Description
We’re looking for a proactive and highly organised Contract Manager to play a key role in streamlining and supporting our contracting processes across the business. You’ll act as the central point of coordination between Sales, Legal, Finance, and Operations — ensuring agreements progress efficiently, risks are managed, and stakeholders are aligned.
A bit about the team and what you'll deliver...
Reporting to the Head of Sales Operations, you’ll work closely with Legal, Sales, and Finance to deliver a seamless, transparent contracting process that underpins our commercial success. This role will play a key part in shaping how we scale our contracting efficiency and governance as the business continues to grow globally. As the Contract Manager your key responsibilities will include:
* Drive efficiency in the end-to-end contract workflow, proactively identifying and resolving bottlenecks to avoid delays.
* Own and optimise tools and processes (including Legal Tracker and DocuSign) to track, report, and improve contracting performance.
* Act as the first point of contact for all contract-related queries — providing guidance on contracting models and ensuring consistency across regions and customer types.
* Partner with Sales and Legal to ensure due diligence (e.g. KYC checks) and compliance with process stage gates.
* Coordinate contract prioritisation by leading regular stakeholder reviews to balance competing demands and align with business priorities.
* Manage documentation — including templates, version control, change requests, and repository access (SharePoint / NetDocs).
* Support training and communication, ensuring teams understand and adhere to contracting policies and best practices.
* Collaborate with cross-functional stakeholders (Sales, Deal Desk, CRO, Legal, and Finance) to ensure contract accuracy and transparency.
* Enable digital efficiencies, such as click-through agreements and automated workflows in DocuSign.
* Support Data Protection compliance by managing DPA processes alongside contract negotiations and engaging the DPO as needed.
Who you are...
As a Contract Manager you have:
* Strong background in contract operations, legal coordination, or commercial administration.
* Skilled in managing complex workflows and stakeholder communication across departments.
* Excellent attention to detail and an ability to move seamlessly between strategic oversight and hands-on delivery.
* Confident communicator with the ability to guide, influence, and build trust at all levels of the business.
* Familiarity with data protection agreements (DPAs) and governance processes is a plus.
What makes you, you...
As a Contract Manager you will have the following skills, experience and knowledge:
* Understanding of B2B software licensing and the delivery of professional services through direct and indirect channel models
* Understanding of the principles of revenue recognition and EU GDPR-based data protection legislation.
* Proficiency in the use of DocuSign (eSignature & CLM), Salesforce, planning, analysis and reporting tools.
* Experience of working in a fast-paced environment, effectively and courteously managing demanding requests from global sales teams
Advantageous
* Strong understanding of Trustonic’s propositions, including how they are licensed and their dependencies on third-party services, solutions, and components.
* Good knowledge of the device manufacturing ecosystem and its influence on licensing models and commercial structures
Additional Information
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Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.