IT Engineer (3-6 Month Contract, Likely to Go Permanent)
Location: Watford with regional travel
Contract: 3–6 months initially (very strong chance of permanent hire)
We’re supporting a growing hospitality group that is looking for an experienced Regional IT Engineer to provide hands‑on technical support across multiple hotel sites in the South of England, as well as their head office. This is a great opportunity for someone who enjoys a mix of on‑site work, problem solving, project involvement and working closely with operational teams. The contract is initially 3–6 months, with a high likelihood of converting to a full‑time permanent position.
What You’ll Be Doing
* Supporting and maintaining IT hardware and software across hotel properties
* Handling second‑line support for end users, resolving issues quickly and professionally
* Providing support for hotel systems including PMS, WiFi, telecoms, AV, and TV systems
* Working directly with senior stakeholders and board‑level staff when needed
* Managing relationships with third‑party suppliers and ensuring smooth service delivery
* Assisting with procurement of IT equipment and services
* Providing hands‑on support in communications cabinet patching, office moves and general infrastructure tasks
* Training on‑site teams to strengthen local IT capability
* Contributing to IT projects such as upgrades, new system rollouts and property expansions
* Documenting systems, configurations and processes clearly
What We’re Looking For
* 2+ years’ experience in IT support, helpdesk or hands‑on technical engineering
* Strong troubleshooting and analytical skills
* Experience working across Microsoft technologies: Active Directory, Exchange, Desktop and user management
* Understanding of LAN/WAN networking and protocols
* Experience supporting hospitality systems such as Opera PMS, Micros, HotSOS, Mitel, digital signage or key access systems (desirable)
* Practical experience with Ethernet/fibre patching and telecoms wiring
* Confident communicator with a customer‑focused approach
* Someone comfortable working independently across multiple sites and managing their own workload
Why This Contract Is Attractive
* Strong likelihood of becoming a permanent role
* Exposure to multiple hotel environments and hospitality systems
* Opportunity to take ownership of a regional IT estate
* Collaborative team and supportive environment
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology – Hospitality
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