Company Description
Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
Job Description
Join the iconic Fairmont Chateau Lake Louise as a Banquet Supervisor, where you’ll lead a dedicated team in delivering flawless events in one of Canada’s most breathtaking settings. With a focus on luxury service and seamless execution, you’ll ensure every occasion—from elegant weddings to corporate retreats—exceeds guest expectations.
Hourly Wage - $26.87
What You'll Be Doing
* Supervise, and coordinate the activities of servers, bartenders, and conventions staff
* Execute proper function management and floor coverage
* Ensure room is set up in accordance with the requested requirements
* Plan and coordinate event details with kitchen, stewarding and catering
* Implement sequence of service, conduct pre-shift briefings and relate all pertinent information with staff
* Uphold staff appearance and grooming policies
* Supervise and assist with personalized service to enhance guest experience
* Ensure standards are enforced through diligent follow up of all functions
* Direct staff in maintaining clean, tidy and organized back of house service areas
* Maintain communication with function organizers before, during and after all services
* Coordinate any changes with kitchen and stewarding and communicate guest satisfaction and concerns that may arise
* Communicate with Royal Service and other relevant departments regarding any concerns or deficiencies
* Promote a high level of department morale by: coaching and counselling of line staff and ensuring the clear and accurate communication of hotel and department policies, news and events.
* Ensure accurate billing of BEO’s for AM and PM functions
* Ensure that all financial reporting is maintained and accurate
* Creating and updating Event front sheets and Daily Houseperson sheets
* Ordering and maintaining the liquor pars
* Updating and maintaining the Food and Beverage Plan
* Complete all other duties as assigned by the Banquet Manager and or Assistant Banquet Managers
* Ensure a clean and safe working environment, and actively participate in health and safety initiatives
* Adhere to all hotel environmental policies and initiatives
* Carry out any other tasks as assigned
Qualifications
* One year Food & Beverage experience required
* Previous Food & Beverage or Banquet leadership experience preferred
* Self‑motivated, with the ability to make effective decisions
* Demonstrates initiative, and the ability to multitask and work with minimal supervision
* Ability to maintain high service levels under pressure
* Physically fit to lift trays repeatedly, stand and walk for the duration of the shift.
Additional Information
Job Perks & Benefits:
* Subsidized staff accommodation provided on-site for full time status employees
* One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
* Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
* Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
* Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
* Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
* Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visitwww.lakelouisejobs.comto learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence:CLL.Careers@Fairmont.com
Our Commitment to Diversity & Inclusion:At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
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