Job Title: Business Development & Client Manager
Location: Hayes, West London (office-based with regular site travel)
Salary: £40,000 per annum + commission
Benefits: Company van, pension scheme, annual salary review, flexible working hours, progression opportunities
About the Company
An established property services provider with over 35 years’ experience delivering cleaning, grounds maintenance and window cleaning to residential estates. With a strong reputation for quality and long-standing customer relationships, the team has grown to over 150 staff and now maintains over 1,000 residential developments across the South East. The business prides itself on exceptional service delivery, staff longevity, and a collaborative, friendly working culture.
Role Overview
This is a key role focused on developing new business and expanding existing client relationships across property management portfolios. You will drive growth by securing new estate maintenance contracts, with a focus on window cleaning services, while supporting client relationships and ensuring a seamless transition for new sites.
Key Responsibilities
Generate new business and secure new estate contracts
Proactively engage Property Managers to promote services and build new client relationships
Develop marketing materials and sales presentations
Support social media and LinkedIn activity to enhance brand presence
Conduct site visits, measure and scope works, prepare proposals and service plans
Produce site job descriptions and risk assessments for operational handover
Issue written quotes and follow up to secure instructions
Attend regular internal sales meetings to report on pipeline and opportunities
Liaise with operations team to ensure smooth onboarding of new contracts
Maintain relationships with existing clients; conduct regular check-ins to identify new opportunities
Support ad-hoc projects and business initiatives as required
Required Experience & Skills
Minimum 2 years in a sales-focused role
Confident delivering presentations and speaking to groups
Strong written and verbal communication skills
Customer-focused approach with strong relationship-building skills
Excellent organisation and multitasking capability
Problem-solver who can think on their feet
Team player, proactive and positive attitude
Full UK driving licence
Desired
Degree-educated or strong A-Levels
Experience in a service-driven or property-related environment
Why Join
Established, supportive, and friendly team
Long-term career development with a stable expanding business
Rewarding, client-focused environment with autonomy and flexibility
Chance to shape business growth and client strategy