Full-time hours Weekends availability is required Hours: 11PM to 7AM or 10PM to 6AM Tasks Fire walks throughout the night, making sure corridors and exits are clear, front doors locked Ensure the cleanliness and tidiness of all public areas, including lobbies, hallways, and restrooms Vacuum carpets, sweep and mop floors, and dust furniture Move linen to the linen stores on different floors Empty trash bins and replace liners as needed Clean and sanitize surfaces, such as door handles and handrails Assist with the setup and breakdown of meeting rooms and event spaces Respond promptly to guest requests for assistance Maintain inventory of cleaning supplies and notify management when replenishment is needed Follow all safety protocols and procedures to ensure a safe working environment To watch for unusual, illegal, or dangerous activities occurring on the premises To watch CCTV screen at the reception desk with occasional tours around the building To report every entrance on an hourly basis To ensure the back and front doors are locked To surveil car park entrance and to ensure nobody come into the building illegally through the parking area To do smoke test Requirements: Previous experience in a similar role within the hospitality industry is preferred Excellent customer service skills with a friendly and approachable demeanor Strong attention to detail and ability to work efficiently in a fast-paced environment Basic phone etiquette skills for effective communication with guests and colleagues Ability to work well both independently and as part of a team Flexibility to work various shifts, including weekends and holidays Requirements Required Skills and Qualifications: Efficiency Honesty/integrity Attention to detail Proactivity Enthusiasm High standards Flexibility Recruitment Checks ID Card Proof of Address Work Permit (for non-UK citizens)