Monday to Friday 08:00 till 16:30 Key Responsibilities: * Schedule and coordinate all subcontractor PPM visits across the BNP portfolio. * Liaise with subcontractors to confirm attendance, issue RAMS, and ensure timely delivery of service reports. * Monitor completion rates and escalate delays or issues to the relevant Contract Manager. * Support the quotation process by liaising with Contract Managers and suppliers. * Issue approved quotes to clients and raise purchase orders to contractors or suppliers. * Track progress of extra works and ensure timely completion and documentation. * Act as the first point of contact for the client for all administrative queries and updates. * Provide timely updates on scheduled works, ETAs, and completion reports. * Maintain a professional and responsive communication standard at all times. * Upload all service reports, RAMS, and completion documentation to the client’s compliance system. * Ensure all documentation is accurate, complete, and submitted within required timeframes. * Support internal audits and compliance checks as required. * Work closely with Contract Managers and the Facilities Manager to ensure operational targets are met. * Provide administrative support to the wider operations team as needed. * Contribute to continuous improvement of administrative processes and client service delivery. * Proven experience in a similar administrative or coordination role, ideally within FM or building services. * Strong organisational and time management skills. * Excellent communication skills, both written and verbal. * Proficient in Microsoft Office and confident using client compliance portals. * Ability to manage multiple priorities and work to tight deadlines. * A proactive, solution-focused approach with strong attention to detail. * Experience working with subcontractors and managing PPM schedules. * Familiarity with CAFM systems and document control processes. * Knowledge of health & safety documentation (RAMS, service reports, etc)