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Client:
Location:
Horsham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
53ec5a40cb86
Job Views:
6
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
Job Description
Excellent opportunity for anEnthusiastic Apprentice ICT Support Technician to join a school ICT Support team based in Horsham. The successful candidate will be reporting to the Network Manager, and will be required to work as part of a small team providing 1st line support to staff & students, and assist with the day to day operation of the Support Team – this includes supporting and maintaining over 500 network PC stations & classrooms with interactive TVs. You will also be required to undertake a criminal record check via the DBS.
Position Overview
* Install and configure computer hardware, printers, software, systems, networks and ensure the latest software upgrades are implemented
* Setup equipment such as PC, laptops, mobile devices, and other specialist equipment, ensuring systems are ready for use.
* Deliver hardware and resources to work areas and offices as required
* Carry out assessments to determine the need for changes in hardware/software configurations
* Repair or replace components of a computer/network system as necessary
* Detect, diagnose, and resolve PC, printer, mobile, and peripheral device faults
* Perform scheduled maintenance on computer hardware, software, and networks to ensure efficient operations
* Provide technical support across the school (in person or over email, phone)
* Respond in a timely manner to hardware & software service issues and requests
* Perform diagnostic tests and troubleshooting to identify computer users issues
* Educate & train users on procedures for resolving or preventing recurrence of a problem
* Assist in testing and evaluating new technology
Position Requirements
* 5 GCSEs Grades A-C / 9-5 or equivalent (Including English & Maths)
* Attention to detail focus on daily tasks
* Good learner willing to get involved and contribute
* Passion for Technology
* Analytic Problem Solver / Good Time Keeping
Position Remuneration
* Monday to Thursday 8am – 4pm & Friday 8am – 3:30pm
* Training provided from an experienced IT Training team
* Long-term security and the opportunity to progress into a permanent position
Successful completion of the apprenticeship gives you accredited Level 3 Information Communications Technician, with training in how too:
* Efficiently operate & control your ICT infrastructure – Physical or Virtual hardware, software, network services & data storage
* Use Infrastructure management tools to automate the provisioning, testing, deployment, and monitoring of infrastructure components
* Prioritise systems support tasks and monitor and maintaining system performance
* Maintain regulatory, legal and professional standards
* Support the information system needs for your business.
If you are looking to start your IT career – this is the perfect position for you.
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