Job Title: Administrator
Location: Newport, NP10 8FZ (Hybrid working model)
Salary: £12.60 per hour
Contract Duration: 12 months (subject to Security Clearance)
Proposed Start Date: Subject to clearance (SC required)
Working Hours:
* Monday – Thursday: 7:30am – 3:30pm
* Friday: 7:00am – 3:00pm
Role Overview
We are seeking a highly organised and detail-oriented Administrator to join our client’s team in Newport. This role is essential in supporting the smooth delivery of transaction processing services to a range of clients.
You will be responsible for a variety of administrative and operational tasks, ensuring accuracy, consistency, and excellent service. Working as part of a supportive team, you will handle routine tasks and escalate non-standard issues as required.
Key Responsibilities
* Process work in line with agreed procedures and business rules (including calls, emails, queries, and transaction processing).
* Maintain accuracy and quality in all outputs.
* Resolve queries and escalate to management where necessary.
* Prioritise and schedule daily workloads effectively.
* Distribute information or work to colleagues as required.
* Maintain and update records in databases and manual systems.
* Liaise with internal and external clients professionally.
* Print and post reports, invoices, and data daily.
* Support line managers with additional administrative tasks.
* Ensure compliance with audit requirements and deadlines.
* Identify and suggest process improvements where possible.
Essential Skills
* Strong attention to detail.
* Ability to work effectively both independently and within a team.
* Excellent communication skills (verbal and written).
* Strong organisational and time-management skills.
* High-quality customer service skills, building trust and confidence.
* Ability to apply policies and procedures consistently.
* Problem-solving skills with a proactive approach.
* Accurate record-keeping and timely task completion.
Desirable Skills
* Confident in following established processes.
* Numeracy skills.
* Ability to navigate and understand relevant systems.
👉 Apply Now to be considered for this exciting 12-month Administrator role in Newport.