Job Overview
Support quality issues management, Customer Audit/ Regulatory Inspections report response management, Corrective and Preventative Action (CAPA) and Effectiveness Check (EC) plan review, approval and closure. Provide consultation in interpretation of regulations, guidelines, policies, and procedures. Support management in promotion and assessment of compliance to regulations, guidelines and corporate policies, lead/support in QA initiatives/projects for quality, process improvements
Essential Functions
• Support audit response activities in any of the countries involved with IQVIA contracts to assess compliance with applicable regulations/guidelines, customer requirements, Standard Operating Procedures ( SOPs) and project specific guidelines/instructions.
• Evaluate audit findings and prepare and distribute responses to operations staff, and management.
• Provide interpretation and consultation to project teams on regulations, guidelines, compliance status, and policies and procedures.
• Provide consultation to staff in interpretation of audit observations
• Manage Quality Issues
• Review, approve investigations, Root Cause Analysis (RCA), Corrective Action Prevention (CAPA) and Effectiveness Check (EC) plans. Track until closures for quality events arising from Quality Issues, Audits, Inspections or during similar QA activities
• Present educational programs and provide guidance to operational staff on compliance procedures.
• Provide quality assurance consultancy activities and projects for clients within budget and established timelines.
• Evaluate policies and procedures for compliance with applicable regulations/guidelines and provide recommendations to management for continuous process improvements.
• Assist in training of new Quality Assurance staff.
• Support in QA initiatives/projects for quality, process improvements
• Manage/oversee quality events updates in eQMS
• Maintains the electronic quality management system (eQMS) and provides support in relation to the audit lifecycle
Qualifications
• Bachelor's Degree Pref
• 3 years experience in pharmaceutical, technical, or related area including GXP and/or Quality Assurance experience. Equivalent combination of education, training and experience. Pref
• Knowledge of word-processing, spreadsheet, and database applications..
• Considerable knowledge of GXP regulations and quality assurance auditing techniques..
• Strong interpersonal skills.. Excellent problem solving skills..
• Effective organization, communication, and team orientation skills..
• Ability to initiate assigned tasks and to work independently..
• Ability to manage multiple projects..
• Ability to establish and maintain effective working relationships with coworkers, managers and clients..
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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at