Primary Care Software Support Officer – North Cumbria Integrated Care NHS Foundation Trust
Join to apply for the Primary Care Software Support Officer role at North Cumbria Integrated Care NHS Foundation Trust.
3 days ago – Be among the first 25 applicants.
Key Requirements:
* Experience working in General Practice with in-depth knowledge of practice ways of working.
* Experience using EMIS Web and other digital systems used in primary care.
* Highly enthusiastic, hard‑working and able to deliver results.
* Excellent interpersonal and communication skills with confidence to manage process change.
* Proficient in Microsoft Office and able to learn new systems and software.
* Ability to work independently and as part of a team.
Responsibilities:
* Provide gold‑standard support to GP practices in the effective use of systems and applications.
* Review processes, improve efficiencies, and enhance access for patients.
* Support local GP practices and the Integrated Care Board in deploying key software solutions and processes.
* Facilitate the effective use of digital systems and applications within Primary Care, communicating with practices, ICB staff and wider digital teams.
* Manage technical change, process change, and mitigate risk to maintain practice business continuity.
* Deliver service improvement consistent with national and local policy.
* Work closely with relevant teams and stakeholders in North Cumbria health networks to provide a joined‑up support service.
Employment Details:
* Seniority level: Entry level
* Employment type: Contract
* Job function: Other
* Industry: IT System Training and Support
Disclosure and Barring Service (DBS) Requirements:
* Standard Check: £27.40 (deducted from salary over 4 months)
* Enhanced Check: £55.40 (deducted from salary over 4 months)
* The cost of the DBS must be met by the successful candidate through salary deduction.
Benefits:
* 27‑day holiday scheme rising to 33 days after 10 years
* Flexible working scheme
* NHS discounts
* Salary sacrifice schemes including lease cars and Cycle to Work
* Excellent development opportunities
* Competitive NHS pension scheme
* Vivup – free, confidential counselling and information service
Additional Information:
* Relocation assistance may be available for successful applicants moving to the region for certain posts.
* Applications must meet eligibility criteria for immigration sponsorship as outlined by UKVI salary threshold and Immigration Salary List.
* If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria, you will be guaranteed an interview.
* Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
* Posts may close earlier than the specified closing date; apply as soon as possible to ensure consideration.
#J-18808-Ljbffr