Andy File Associates are acting on behalf of our client as a recruitment agency with regards this permanent vacancy Reporting to: Sales Operations Manager Salary: up to £28,000 Permanent Hours: 5 days per week in Staveley, 8.15-17.00 Monday – Thursday and 8.15-16.00 Friday Main purpose of the job To act as a point of contact within the Company for UK and Export customers and the external sales team. To administer all aspects of sales order processing process including: preparation of quotations, sales orders and purchase orders. To provide a business support service as and when required. Responsibilities / Duties * Communicating with customers to clarify requirements and advising pricing, lead times and delivery dates. * Provide quotations and prices to customers and maintain sales funnel. * Sales order processing and the raising of purchase orders. * Maintaining a clean order book. * Respond to telephone enquiries and correspondence from customers. * Increase sales by advising customers of products that complement or support the ones they are ordering. * Liaise with technical support to ensure our client’s quotations meet customer’s requirements. * Assist and support Sales Operations Manager, Key Account Managers and Product Manager as and when required. * Monitor and report performance against Key Performance Indicators. * Raise discrepancy complaint for...