Salary: £24,420 - 45,000 per year Requirements: Solid understanding of computer systems, networks (LAN/WAN), and operating systems (Windows) Microsoft 365 administrator level experience Expert knowledge of Microsoft Word and Excel Understanding of databases and SQL code Strong diagnostic skills to identify and fix technical issues efficiently Excellent interpersonal skills to assist non-technical users Proven experience as a Senior IT Technician or relevant role Typically requires 2 years of experience in IT support, often paired with a degree in computer science or related certifications Reliable and self-motivated individual Ability to manage time effectively, handle multiple requests, and work unsupervised Physical ability to install, lift, and move computer equipment Responsibilities: Setup, configure, and repair staff computers, laptops, and mobile devices Troubleshoot hardware and software issues, providing end-user support both on-site and remotely Manage IT inventory and cyber security Provide IT training to new and existing staff Assist in IT infrastructure troubleshooting, setup, configuration, and maintenance Diagnose and resolve hardware/software faults and network connectivity issues Install and configure application software from Microsoft, Autodesk, Adobe, and others Maintain operating systems and applications software at the latest update level Manage and troubleshoot user accounts, permissions, and passwords Perform regular backups and implement data security measures Create and maintain IT procedures Identify replacement equipment for end-of-life hardware Manage and renew software licenses Technologies: Excel Hardware Support LAN Microsoft 365 Mobile Network SQL Security Windows Office 365 Firmware More: We are Barr Wray, located in Glasgow with occasional visits to our Dubai office. We are committed to providing top-notch IT support to our team and ensuring systems run smoothly. We offer a salary dependent on experience, along with benefits such as a company pension, canteen, life insurance, free parking, sick pay, and a casual dress code. Join our dynamic team and help us enhance our IT capabilities. last updated 17 week of 2026