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Fused sales advisor

Newcastle Upon Tyne (Tyne and Wear)
One Utility Bill
Sales advisor
€34,000 a year
Posted: 11 March
Offer description

A Little Bit About Us

Hi, we’re One Utility Bill, a service that allows our customers to bundle their main household utility bills into one monthly payment. 👋🏻 Our student brand Fused Bills is an easy way for students to sort their utilities, split the bills with their housemates, and make finances simpler. Students and grads get fixed prices for 12-month contracts and best of all, our Fused packages come with unlimited energy!

Permanent | £26,200 | £8k OTE


Because our Fused service is for students

Because our Fused service is for students, this role comes with an element of seasonality. As students typically move in over the summer, expect to be working with customers who are looking for summer accommodation now, and be ready for the excitement and bustle of the summer months.


What You’ll Be Doing

You’ll be selling our product to student customers and ensuring they nab the best package for them. You may be working within our new sales or Renewals team.


New Sales

you will make outbound calls to customers who have visited our website and created a quote so they have a basic understanding of what we do but haven’t necessarily requested a call back. You will be calling those customers to sell the benefits of Fused, handle any objections and ultimately aim to get them signed up to a package with us.


Renewals

you will be reaching out to current customers whose contracts are due for renewal, so your aim will be to call and retain that customer for a further 12 months. You’ll do this through explaining the key benefits of their current package and objection handling where needed to keep those customers with us!

This job requires resilience and positivity as some days you’ll face a lot of no answers and objections but you’ll use your charm to engage the customer in conversation and explain the benefits of allowing us to take care of all their utility bills.

You will be working towards conversion and revenue targets and an uncapped commission structure in return!


A Little Bit About You

* 🧐 Confident speaking on the phone
* 🎯 Self motivated & driven by targets
* ⭐️ Excellent at time management and multitasking
* 👂 Strong communication skills
* 🧩 Great at problem solving
* 👍 Willing to learn
* 🆙 Unafraid to speak up with new ideas


What You’ll Get From Us

As well as all of the great perks listed below, here’s what you can expect to gain financially from this role…

💰 An annual salary of £26,200

🤑 £8k on target earnings but with our uncapped commission structure, the sky is the limit. Our top earners average between £1.5 - £2k on top of their basic salary so the earning potential is definitely there if you put the graft in…

💸 £2000 per year in bonuses paid to the full company if we achieve our shared objectives


How We Do Stuff Around Here

We’re a fast-growing, high-performing business and that’s because everyone chips in to make things work and we all know what we need to do to succeed. Performance metrics are only part of the equation, they tell us what we need to achieve. Our company values and goals tell us why and our competencies, how. Here’s some key OUB terminology that you’ll become very familiar with.


Our Company Values

* Matter | Everyone’s role is essential, OUB is on a mission and we can’t do it with you.
* Own It | Take responsibility for your domain. Trust yourself and trust others to deliver.
* Graft | Work hard and smart. That’s how we grow and do the best for our customers.
* Work as One | Respect other people. Try to leave your ego at the door.
* Do the Right Thing | Treat everybody well and do your best. Support one another’s goals.
* Drop and Roll | Learn from mistakes, get comfy with change and do your best to adapt.
* Set the Bar High | Whether your solving problems or making a brew. Do it with gusto.
* Be Fiercely You | Be human and be genuine. Bring your skills and yourself to work.
* Enjoy the Journey | Have some fun, and make sure others do too.


Our Competencies

* Dependable | Taking ownership of performance and demonstrating accountability.
* Customer First | Thinking about the customer before making any decision.
* Co-Star | Collaborating and communicating. Showing a commitment to shared goals.
* Expert | Seeking out knowledge and opportunities to perform better in my role.
* Leadership | Communicating shared goals clearly and effectively.

The working hours for this role are 10am-6pm Monday to Friday with 1 in every 4 Saturdays. Saturdays are 9am-5pm.

This is a fully office based role.

Be Fiercely You isn’t just a value, it’s how we thrive! We believe our strength comes from a truly diverse team where everyone feels valued and respected. If you’re passionate about what you do, we want to hear from you, no matter your background.

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