Location: On site / Sybron Way, Crowborough TN6 3DZ, UK
Job Type: Permanent / Full-time
Sector and subsector: Client Services | Call Centre
Annual Fixed salary: £24,906
Job Title: Outbound Calling Representative
Salary: £24,906 per annum
Location: Crowborough Office
Hours of work: Full-time (35 hours per week): Monday 11am‑7pm, Tuesday & Thursday 12pm‑8pm, Wednesday & Friday 10am‑6pm, Saturdays (2 per month) 11am‑5:30pm
Time off in lieu will be given for each Saturday worked.
Reporting to: Support Services Team Leader
Do you enjoy talking to people?
Do you have good conversational skills and the ability to put people at ease?
Premier, Europe’s largest Christian Media organisation, is seeking 2 new outbound callers to join our small friendly telephone fundraising team.
You’ll be speaking directly with Premier’s supporters, so it’s important you're able to build relationships with them and communicate a genuine passion for our mission and be confident in asking for their financial support for our work.
Role Overview
* Outbound and Inbound Supporter Engagement: Engage with Premier supporters and potential subscribers through proactive and responsive phone conversations, fostering positive relationships and advancing their giving journey.
* Data and Compliance Management: Ensure the integrity, security, and accuracy of supporter and financial information in line with data protection standards.
* Professionalism, Performance, and Teamwork: Demonstrate professionalism, uphold Premier’s values, and contribute to personal and team success.
We are looking for someone to start as soon as possible.
The post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims.
Ready to make a lasting Impact? Apply now!
Benefits
* Flexible working arrangements based on the requirements of the role
* 25 days’ annual leave plus UK bank holidays
* Additional leave on your birthday
* Life Assurance scheme
* Employee Assistance with online GP scheme
* Eye care scheme
* Enhanced Family leave and Pay
* Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.
* Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.
* Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.
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