Technical Manager – Customer Facing
This position is with a well-established, multi-site business recognised for its high-quality products supplied to the retail and foodservice sectors. The company is committed to outstanding customer service, continuous innovation, and consistently promotes sustainability.
About the Technical Manager job
The Technical Manager will be the main contact for key retail customers, external audits, and third-party inspections, representing the company in all technical matters.
Key tasks
* Make sure all products are safe, legal, and high quality. Handle customer complaints, support audits, and work closely with the factory to keep standards high and fix problems quickly.
* Be the main technical contact for key retail customers. Understand their needs, share frequent updates and build strong, trusted relationships.
* Work with teams across the business to create new products and packaging that meet customer needs. Keep customers involved through samples, meetings, and clear communication.
* Keep technical procedures and company policies up to date. Take part in audits and work with suppliers to make sure they always meet company requirements.
About You
The successful candidate will have a degree in Food Science or a similar subject, along with experience working with major retailers.
More details
The Technical Manager job (ref:89291) is paying up to £60,000 according to your experience.
The site is based in the West Midlands and is commutable from Redditch, Worcester, Stratford-upon-Avon, Banbury, Cheltenham, Evesham, Royal Leamington Spa, Alcester and surrounding areas.
The working hours are Monday - Friday.
Alternate job titles - Technical Customer Manager | Food Technical Account Manager | Technical Manager | Food Manufacturing Jobs