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Technical services manager

Guildford
Permanent
ACM - Academy of Contemporary Music
Technical services manager
€32,362.5 a year
Posted: 16 February
Offer description

Location : Guildford
Employment type : FULL_TIME
Expires : 2026-02-22
Salary range: £31,411 - £33,314

Reports to: Campus Manager

Hours: Full Time 1.0FTE (flexible to meet operational and event requirements)

Purpose: To lead and manage the Technical Services Department, ensuring all campus technical operations, facilities, and creative resources function effectively and safely. The Manager oversees staffing, budgets, and compliance; plans maintenance and improvements; and collaborates with other departments to deliver a high-quality student and staff experience.


Key Responsibilities

* Provide strategic and operational leadership for all Technical Services activities.
* Line-manage Senior Technician, Technicians, and Operatives; manage rotas, leave, performance reviews, and development plans.
* Lead day-to-day workflow of the technical team; delegate tasks to the team.
* Develop and maintain departmental budgets, procurement, and asset management.
* Plan and schedule maintenance, refurbishment, and compliance inspections.
* Oversee event logistics and ensure technical support for academic and external activities.
* Liaise with Campus Manager, IT Department, Industry Link, Events and Outreach, and Timetabling to coordinate campus works, risk assessments, and contractor visits.
* Maintain up-to-date policies and procedures for H&S, equipment use, and technical standards.
* Report regularly to senior management on department performance, compliance, and improvement plans.
* Promote consistency of technical operations across campuses by sharing best practice with peer Managers.
* Lead or support long-term projects such as room redesigns, equipment upgrades, and new-technology integration.
* Ensure building is secure at all times; consistently completing a thorough building open and/or building close procedure.


Essential Skills & Attributes

* Demonstrable experience managing a technical or facilities department within a creative or educational environment.
* Excellent leadership, communication, and organisational skills.
* Broad technical knowledge covering studio, live, and AV systems.
* Strong understanding of budgeting, procurement, and asset management.
* Proven ability to manage health & safety and regulatory compliance.
* Collaborative, proactive approach with commitment to service excellence.
* Competent with admin tools (Helpdesk, Google Workspace).


Desirable Skills & Attributes

* IOSH or NEBOSH qualification.
* Experience managing refurbishment or capital projects.
* Knowledge of GDPR and data security.
* First Aid and Fire Marshal trained.
* Full UK driving licence


Apply for this job

Application should be returned by the advertised closing date to .

All applicants will be required to complete screening appropriate to the post. This includes a Disclosure and Barring Service check and checks with past employers.

Each job advertisement will detail the closing date for applications. We regret that we are not able to accept applications received after this date. Once shortlisting has taken place, successful candidates will be contacted by the HR and Recruitment Team and invited to attend an interview.

Due to the volume of applications we receive for our vacancies, it is not possible to keep in touch with every applicant. Therefore we would ask you to assume that if you have not heard from us within 4 weeks of the advertised closing date, your application has not been successful on this occasion.

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