Audiology Clerical Officer
The closing date is 24 April 2026
Our busy Audiology service is looking for a reliable, and dependable Band 2 Clerical officer to join our administration team.
If you are a good team worker and are able to provide a high standard of patient‑centred care, are kind, caring, professional and flexible, then you may be the person we are looking for.
This role encompasses both Adults and Paediatrics.
Main duties of the job
The post holder will work at both Sandringham Road Clinic and Doncaster Royal Infirmary.
As a service, we provide a full range of adult and paediatric diagnostic and rehabilitative services.
As a band 2 Clerical Officer, your main role will be to provide admin support to the Audiology Team to help ensure the smooth running of our service. The role would consist of maintaining accurate patient notes, filing, imputing data onto Trust and Audiology systems, answering the telephones and dealing with patient enquiries. Effective team work and a keen focus on the Trusts Vision & Values are essential.
The successful applicant will have a good level of education and be able to demonstrate excellent organisational and communication skills, while having the ability to stay focused in a busy environment. You will also have good keyboard skills with a high level of accuracy and the ability to work individually and as part of a team. A working knowledge of Trust systems would be an advantage.
About us
DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop, Belong and Thrive, Here.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under‑represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
Benefits
* Extensive range of learning opportunities
* NHS Pension Scheme
* Generous holiday entitlement in line with Terms & Conditions
* Comprehensive health and wellbeing support
* NHS Car Lease schemes and a range of salary sacrifice scheme
* Discounts on restaurants, getaways, shopping and finance through external providers
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK
Please note that from 9th April 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person Specification
Knowledge & Experience
* Experience working with the general public
* Experience handling telephone calls
* Experience within an administration role
* Experience working in a patient facing post
* Previous experience working with people with hearing and communication difficulties
Qualifications & Training
* GCSE Maths grade C or above (or equivalent)
* GCSE English grade C or above (or equivalent)
* Competent use of basic computer programmes.
* Knowledge of the Trusts patient management system (CAMIS)
* Knowledge of the audiology patient management system (Audit Base)
Personal Attributes & Skills
* Good verbal and written communication skills.
* Tactful
* Ability to work within a team
* Ability to work unsupervised
* Ability to grasp new concepts
* Self‑motivated
* Flexible
* Able to deal with individuals with hearing difficulties.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Doncaster & Bassetlaw Teaching Hospitals NHS FT
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