Delineate is recruiting for an Lead Infrastructure Engineer to join its Engineering team in Llandysul on a permanent basis.
Delineate is on a mission to revolutionise survey research and were now looking to accelerate our growth. Our platform gets major global brands closer to the truth than ever before, closing the gap between consumer behaviours and the decisions brands take.
Were a team of innovators, problem-solvers, and data enthusiasts who believe always on research drives progress. If youre looking for a place where your work has an impact, wed love to hear from you.
The post holder will be West Wales based. This role is office based with some flexibility to work from home.
The Account Manager will:
* Plan, organise, control and evaluate IT and electronic data operations.
* Design, develop, implement and coordinate systems, policies and procedures in conjunction with the Head of Systems and Engineering.
* Manage our Microsoft Fabric environment, ensuring adherence to industry best practice.
* Act in alignment with user needs and system functionality to contribute to the continuous improvement of the companys technical infrastructure.
* Audit systems and assess their outcomes in tandem with the outsourced IT provider.
* Resolve incidents related to internal applications, data and critical infrastructure
* Guide and support Engineering team members in developing their technical and professional skills
* Lead, plan and implement changes to internal applications, infrastructure and data
* Work closely with the Head of Systems and Engineering to identify improvements in cost-efficiency, security, reliability and maintainability of internal applications and infrastructure
* Develop tools and processes to standardise and de-risk operational changes to internal systems and data
* Automate manual processes
* Develop and maintain proactive alerting to prevent incidents, and reactive alerting to enable rapid incident resolution
Ideal candidates will demonstrate experience:
* Managing cloud infrastructure including costs, VMs, Windows Server, APIs, databases, networks, low-code and no-code solutions.
* Presenting infrastructure health metrics and roadmaps to senior stakeholders.
* Managing and querying of Microsoft SQL Server databases using T-SQL, Server Profiler and SSCM.
* Managing Microsoft Fabric workspaces and pipelines.
* Delivery of proactive improvements to drive stability, resilience and security of cloud infrastructure.
* Ownership of critical incidents, working with engineers and non-technical colleagues to resolve and mitigate incidents in a timely manner.
* Ownership of security controls in cloud environments.
We know that some people, particularly those from underrepresented backgrounds are less likely to apply unless they meet every requirement, so if youre excited about the role but dont tick every box in the person specification, we strongly encourage you to apply anyway.
Our values:
* Ownership - We take a proactive approach to our work, showing initiative, and being accountable for quality, delivery and results. We always strive to exceed our goals.
* Empowerment - Delineate encourages autonomy and individual contributions, so that all our people can reach their potential. We champion making informed choices and encourage everyone to have a voice.
* Respect - We create a safe and inclusive environment in which we ensure everyone is heard and supported. We value opinions and acknowledge the rights and feelings of those around us
* Grow - We adopt a growth mindset to enhance our performance, development and capability, to ensure that we, as individuals and as a company are the best we can be.
* Brave - We are an aspirational business which drives innovation and growth. We are encouraged to be leaders, not followers, in a rapidly changing industry and landscape.
Delineate is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.
By joining us you can expect:
* Autonomy to develop and grow your skills and experience
* Opportunities to develop a varied portfolio of work with different clients
* Strong, inspiring and thought-provoking leadership
* A genuinely supportive and collaborative environment
* A culture of learning in a stimulating environment
As well as this, we offer:
* Annual Leave You join with 25 days holiday, your holiday will increase the longer you stay with us. You will receive one extra days holiday for each year post 2 years of service (to a maximum of 5 extra days per year)
* Birthday Leave We want to help celebrate your birthday, so we give you the day off every year
* Holiday Shutdown Depending on what we are working on, we shut over the winter holidays for 3 days (Discretionary
* Pension Scheme 3% employer contribution and 5% employee contribution*
* Super-flexible working culture we will never be a 5-days-a-week in the office company, and we have the philosophy of paying people for the job they do, not the hours they work or where they work from
* Physical Wellbeing Private medical and dental insurance (contributory)
* Mental Wellbeing Access to GP referred therapies via our Private medical provider
* Social Parties, regular meet-ups and commitment to charitable causes
* Development We offer continuous support and development with clear mapped progression routes across the business as well as access to your own LinkedIn Learning license
* after 3 months
**T&Cs apply
Delineate celebrates diversity and recognises that difference brings value to our business. We are an equal opportunities employer and welcome an application from you regardless of your race, sex, disability, religion/belief, sexual orientation or age. We believe in creating an even playing field for all of our colleagues, where we can all belong.