Application Deadline: 15 November 2024
Department: Customer Services
Location: Natrium House - Northwich, Cheshire
Compensation: £14.40 / hour
Description
Serving Society through Science, Tata Chemicals Europe (TCE) is one of Europe's leading producers of sodium carbonate, salt and sodium bicarbonate and other products, from our plants in Cheshire, UK.
Our Customer service team, based at our Head Office in Northwich in Cheshire, are looking for an experienced customer service representative to join the team on a contract basis for 3 months working 20 hours per week.
Key Responsibilities
* Responsibility for responding to incoming emails and processing orders using SAP.
* Answering a variety of queries in a timely and professional manner and raising any Customer complaints.
* Ensuring that customer orders are delivered 'On Time and In Full' by working closely with our warehouse and supply team as well as hauliers.
Skills, Knowledge and Expertise
* Experience in a customer service role.
* Experience in IT systems such as SAP or other similar systems.
* Excellent written and oral communication.
Benefits
The work pattern for this role is Monday to Friday, 4 hours per day.
The rate of pay is £14.40 per hour.
This is an agency role and will be paid via Morson.
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