Overview
We have new exciting roles available within the Busy helpdesk department based in Kidderminster. If you are looking for a new opportunity then this could be the one for you.
Responsibilities
* Answering helpdesk calls within a maximum of 3 rings
* Raising jobs received via email, phone call or client system
* Schedule works for engineers within your area
* Ensure Tabs, our in-house system, is up to date at all times including latest information
* Chase subcontractors for ETAs and updates
* Raise purchase orders upon request
* Work with Managers & Clients within your area
* Follow escalation process ensuring jobs are completed with SLA
* Salary to be confirmed at interview
The hours available are: Monday to Friday 08:00 to 17:00.
If you think you are up for the challenge then please contact Lorraine Vaux.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Construction
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