Salary: £30,000 - 55,000 per year Requirements: Experience in IT support, deskside support, or field engineering Strong hands-on experience with device builds, deployments, or rollouts Knowledge of mobile device setup and troubleshooting (iOS / Android beneficial) Experience providing 1st / 2nd line support in a corporate environment Excellent communication and customer service skills Ability to work in a fast-paced, high-volume deployment environment Responsibilities: Configure, build, and deploy mobile devices to end users Support device rollout activities including setup, activation, and handover Provide 1st and 2nd line IT support for mobile and end-user devices Troubleshoot hardware and software issues efficiently Maintain accurate records of deployed devices and support tickets Work closely with the wider deployment team to ensure smooth delivery Technologies: Android Hardware Support Mobile iOS Security More: We are seeking IT Support Engineers / Field Engineers to support a large-scale mobile phone rollout programme. This is a hands-on role focused on device deployment, configuration, and end-user support within a corporate environment. Our team operates across multiple sites in North Wales, and we cover all necessary expenses. Successful candidates will have active NPPV clearance used within the last 12 months, ensuring compliance with our staffing requirements. last updated 16 week of 2026