Product and Proposition Manager
Location: Bromley, Kent
Salary: Up To £65,000
FTC 9 months, Full Time
We are looking for an experienced Proposition and Product Manager, who wants to get involved in helping shape and execute Foresters’ proposition strategy to join us on a 9 month fixed term contract.
Your focus will be split between supporting new product and proposition development, together with in-cycle product management.
Your day to day will include:
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Support/ manage the identification and ideation of new proposition and product opportunities
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Support/ manage the end-to-end product lifecycle, from idea and prototyping to launch and market success
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Lead/ support the orchestration of product reviews for Foresters, maintaining a structured process and timeline. Ensuring all business requirements and timelines are considered to deliver effective product governance
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Recommend and embed product governance principles and practices within the business
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Identify special needs of vulnerable customers, recommending business practices to deliver good customer outcome
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Collection and analysis of relevant management information of products and business practices
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Leverage data, customer insights, market research and regulations to inform business decision making and continuously improving our products
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Make evidence-based recommendations for propositions and product management, which could include potential mitigating actions
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Present conclusions and findings in an engaging and easily understandable way for stakeholders at the right level for respective audiences
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Work with our Compliance team in the identification and assessment of any risks that are identified
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Champion good customer outcomes and a customer-focussed culture in the organisation
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Keep up to date with FCA regulations, guidance and any industry best practice and share that learning with the Foresters team
Working hours are 35 hours a week Monday to Friday. Start times can vary from 7.30am to 9.30am. After a successful training period there is flexibility to work from home up to 2 days a week.
What we require
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Strong familiarity and experience in Financial Services
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Successful track record of bringing propositions ‘to market’ and their life-cycle management.
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Previous product management
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Commercial awareness and focus on the application of regulation within Financial Services
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Understanding and experience of Consumer Duty regulations
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Evidence of a customer-focused mindset with proven ability to balance customer experience with commercial objectives
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Strong communication and presentation skills
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Demonstrated experience of applying strategic thinking balanced with delivery
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Effective planning, organisation, analytical and problem-solving skills. Confident interpreting and working with customer and business data.
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Collaborative team player
What we offer you
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Basic salary up to £65,000 per annum, pro rata for 9 months
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Annual holiday allowance of 28 days holiday plus bank holidays
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Life Assurance (based on pensionable earnings)
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Generous contributory Pension scheme
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1 days paid charitable workday
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Wellbeing support programmes
About us
Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities