N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies. Founded in 1875 Nicholls and Clarke Group are a manufacturer, distributor and retailer of building materials throughout the UK. We have a committed team of over 450 people supplying building materials to the trade and retail markets. The Retail Sales Assistant will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge. You will be responsible for driving sales and provide high quality customer service by identifying our customer's needs and giving accurate advice for their requirements. Key Responsibilities for Retail Sales Assistant include: Delivering exclusive Customer Service through knowledge and inspiring customers Building relationships with both trade and DIY customers Generating new trade leads through telesales Working as part of a team to maintain showroom stock levels and store appearance Resolving customer queries following Company procedures in a professional manner Manual lifting when required Key Requirements of the role include : Previous experience in similar roles/ environments (desirable) Experience in providing customer service Excellent verbal communication and interpersonal skills Comfortable in regularly handling customer situations Join Our Team and become a part of the Nicholls & Clarke Family.