Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver an exceptional customer experience.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
As a Sales Assistant, you will:
* Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
* Respond efficiently to till queues to maintain customer satisfaction
* Process transactions securely, quickly, and accurately
* Maintain product availability and replenish stock as directed
* Work as part of the store team to create a fun and friendly environment
* Live the company values by taking responsibility and working towards team goals
* Handle cash and operate tills accurately and efficiently
* Implement store changes and promotions promptly and accurately
You will need to be flexible with your working hours, including shifts.
Benefits include:
* 10% Discount Card on most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* My Staff Shop – exclusive discount portal
* Apprenticeships & Career Development opportunities
* Life Assurance Cover
* Health & Wellbeing support through employee assistance programs
* Holiday allowance increasing by one day per year, up to 33 days
* Extra day off for birthdays
Since our beginnings in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has further expanded our reach, bringing unbeatable value to millions of customers.
At Poundland & Dealz, we offer more than products at great prices; we foster an environment where colleagues can thrive and contribute to our mission of providing amazing value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best while making a positive impact on our communities. Our success is driven by our behaviours and the dedication of our colleagues.
Our core behaviours are: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviours every day creates a fun, friendly, and surprising environment where everyone can be their best!
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