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Customer Service Apprentice
Apply From: 03/08/2025
Learning Provider
Delivered by POULTEC TRAINING LIMITED
Employer
FIRST HOME IMPROVEMENTS (ENGLAND) LIMITED
Vacancy Description
* This post effectively handles and manages incoming calls from our existing and future customers.
* Updating customer information onto the business database and documenting all call information according to standard operating procedures.
* This position requires working in a fast-paced environment, managing several tasks at once, keeping all parties informed (both via email and telephone), and working closely with internal staff, customers, and suppliers.
Key Details
Vacancy Title
Customer Service Apprentice
Employer Description
First Home Improvements (England) Ltd traces its roots to the early 1970s, when its original owners Debbage & Tubby started developing the company’s manufacturing site in Lenwade, Norfolk. We offer exclusive, innovative products made to high standards using traditional handcrafted methods. We are big enough to cope and small enough to care. All our uPVC units are sourced from quality suppliers. We employ over 500 professionals in various roles, from sales and design to skilled installation. Our products come with a 10-year warranty, and we specialize in conservatories, windows, doors, and rooflines for residential installations (PVCu). We are committed to quality and outstanding customer care, helping clients achieve their dream homes with our range of products.
Vacancy Location
Delft Way, NR6 6BB
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000335172
Key Dates
Apply From: 03/08/2025
Closing Date for Applications: 2025-08-30 23:59:59
Possible Start Date: 2025-09-01 00:00:00
Training
Customer Service Practitioner Level 2 Apprenticeship Standard
Learning Provider
POULTEC TRAINING LIMITED
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem-solving skills, Presentation skills, Logical thinking, Team working, Initiative
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