Job Title: Helpdesk Administrator Location: Coulsdon About the Role We are looking for a proactive and well-organised Helpdesk Administrator with construction or building industry experience and strong IT skills to support our busy operations team. You will play a vital role in keeping projects running smoothly by coordinating jobs, supporting site teams, and acting as a key link between the office and contractors on site. This is an excellent opportunity to join a growing business where your contribution will genuinely make a difference. Key Responsibilities · Booking in jobs and coordinating schedules efficiently · Acting as a main point of contact between the office and site-based contractors · Assisting with quotes and day-to-day job administration · Maintaining accurate records using internal systems and IT tools · Providing support to the wider team during busy periods About You · Previous experience in construction, building, or a related industry · Strong IT skills, with confidence using job management systems, email, and spreadsheets · Highly organised with excellent communication skills · Comfortable managing multiple tasks in a fast-paced environment · A proactive team player who can also work independently What We Offer · A supportive and friendly team environment · A varied and hands-on role in a growing business