Are you looking for a role where every day brings exciting technical challenges? Do you want to be part of a dynamic and collaborative team spread across Europe and the Americas, where innovation and teamwork are key values? If so, this position is for you!
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Your Role & Responsibilities
As a IT Technician, you will be a key player in ensuring the stability, security, and performance of IT infrastructure across our UK site and global locations. Your primary focus will be on end-user support, with a system and network administration role in when required.
Key Responsibilities:
* End-User Support (80%): Provide technical assistance to employees as needed, ensuring smooth day-to-day operations.
* User & Identity Management: Administer Microsoft Azure, Office 365, and Active Directory to maintain secure and efficient access control.
* Remote Access & Security: Configure and maintain VPNs and other secure remote access solutions for global employees.
* Documentation & Best Practices: Maintain up-to-date technical documentation to enhance knowledge sharing and process efficiency.
* Collaboration with Security Teams: Support security initiatives, implement best practices, and contribute to compliance efforts across on-premises and cloud environments.
* IT Infrastructure Management: Administer and optimize servers (Windows and Linux), virtualization environments (VMware), and cloud platforms ( Azure ) to ensure high availability and efficiency.
* System Monitoring & Incident Resolution: Proactively monitor IT systems, diagnose performance issues, and resolve incidents to maintain operational continuity.
* Network Administration & Security: Manage and troubleshoot network components, including firewalls, switches, and Wi-Fi (Cisco, Checkpoint, Aruba), ensuring secure and seamless connectivity.
We are looking for a proactive, service-oriented IT professional with strong technical expertise and excellent problem-solving skills.
Key Technical Skills:
* End-User Support: Windows 11, Microsoft Office 365, Teams, OneDrive…
* System Administration: Microsoft Azure, Office 365, Active Directory, VMware vSphere 8
* Operating Systems: Windows Server, Linux (CentOS, Debian)
* Basic Network Administration: Cisco, Aruba, Checkpoint (for troubleshooting and minor configurations)
* Security & Compliance: Strong understanding of IT security best practices (password policies, MFA, access control, confidentiality)
Your Profile
* Minimum of 5 years of experience in an IT Systems & Network Administrator role
* Fluent in English (spoken and written)
* Strong communication skills and ability to work with users across different locations
* Organized, proactive, and able to troubleshoot technical issues independently
Why Join Us?
* Be part of a global IT team supporting employees across multiple continents.
* Work in a dynamic, multicultural environment where collaboration and innovation are valued.
* Gain experience with cutting-edge IT technologies and be involved in meaningful projects.
Additional Information
* You will report to the IT Support Manager.
* You will be part of a highly skilled international IT team with colleagues in Canada, USA, Mexico, Finland, and other global locations.
Ready for the challenge?
We look forward to meeting you!