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General manager

Kidderminster
Marstons
General manager
Posted: 16h ago
Offer description

Pub


Three Crowns & Sugar Loaf


Overview


We're looking for a General Manager for a thriving community pub in Kidderminster. Salary up to £42,000 plus bonus and a generous benefits package.

Marston's is one of the UK's largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels. Now, we're on the lookout for a great General Manager to take charge at the Three Crowns & Sugarloaf in Kidderminster and lead the team to success

What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

* Additional earnings potential through bonus and incentive schemes
* Employer funded Private Medical Insurance
* Pension scheme with additional Life Assurance and Group Income Protection cover included
* Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
* Health Screening Discounts
* Long Service Awards
* Gym Discounts
* 24-hour GP helpline
* Mortgage Advice and support
* On-site accommodation
* Award winning training and development

About the pub

The Three Crowns & Sugarloaf is a large, well-established community pub located on the outskirts of Kidderminster, close to Wolverley and just a short drive from the town centre.

It benefits from strong local trade and offers excellent facilities including a spacious garden with a gazebo and a children's play area, making it a popular destination for families and weekend socialising. With a predominantly wet-led offer (70/30), the pub delivers solid weekly turnover of around £25k, driven by a strong drinks trade, particularly at weekends.

While wet sales are the backbone of the business, there is significant opportunity to grow food sales over time with the right leadership and vision. The pub would thrive under a General Manager who understands wet-led operations, while also having the commercial insight to develop the food offer and build deeper connections within the local community.

Engaging pub-led activities, stronger community involvement and well-planned live music events are opportunities to increase footfall.

The role also includes a spacious three-bedroom flat above the pub, complete with a large lounge, kitchen and bathroom.

Have you got what it takes?

It's true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you'll add touches of your personality to your pub and think of new ways to delight and excite your customers. You'll thrive off growing your business and have a 'lead from the front' mentality and passion for nurturing your team.

As a General Manager you'll:

* Care about finding, growing and engaging your team.
* Be accountable for running all aspects of your pub.
* Be passionate about doing the right thing for your staff and your customers.
* Dream big and think differently about new ways to increase sales and growth.
* Celebrate and create a buzz by sharing enjoyable experiences.

Are we right for you?

From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What's more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston's atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you'll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you'll find their door is always open.

Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

Marston's. Where people make pubs.

As part of our application process, we use Lily, an AI-powered interviewing assistant to support the early stages of screening. Lily helps us move quickly, keep things flexible for you, and create a more consistent candidate experience, but one thing you should know – all hiring decisions are still made by our people.

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