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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing a diverse portfolio of brands including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine.
Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. Your core responsibility is to help customers enjoy their time with us, whether by assisting in selecting shoes or styling outfits.
Key Responsibilities
* Create memorable customer experiences through authentic service.
* Achieve sales targets and performance metrics.
* Engage with customers, educate them about products, and build lasting relationships.
* Maintain store standards including visual merchandising, managing deliveries, stock replenishment, loss prevention, and safety procedures.
* Handle cash management and adhere to security, safety, and stock accuracy policies.
* Promote customer loyalty by discussing upcoming collections and gathering customer data.
Knowledge, Skills, and Abilities Required
* Flexible schedule, including weekends and holidays.
* Retail sales experience preferred but not mandatory.
* Passion for our brands and lifestyles.
* Excellent communication skills.
* Positive, professional attitude.
* Enthusiasm for learning and sharing product knowledge.
* Ability to work under pressure in a fast-paced environment.
Working Conditions
* Retail environment.
The Extras
* Generous clothing allowance.
* Training and development opportunities.
* Quarterly bonuses.
* 60% discount on Sweaty Betty merchandise.
* 25 days holiday (pro-rated for part-time).
* Refer a Friend bonus scheme.
* Season Ticket Loan.
* Access to Retail Trust for advice and support.
* Budget for attending fitness classes.
* Access to Sample sales.
* Health Cash Plan with Medicash (post-probation).
* Enhanced Family Leave policy.
Our DEI Commitment
We aim to create a culture that embodies our mission of empowerment through diversity, inclusion, and equity. We celebrate diversity, promote inclusion, and strive for equitable opportunities. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business..." We are committed to continuous learning and acting as champions of inclusivity, ensuring all voices are heard and valued. We recognize our journey is ongoing and are dedicated to making meaningful, sometimes challenging, progress as part of Sweaty Betty.
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