* Flexible Working Hours & Hybrid Working, with compressed hours option
* Health Cash Plan (with Employee Assistance Programme)
About Our Client
The client is a housing organisation focused on maintaining and improving residential properties through planned investment and refurbishment programmes. They prioritise operational excellence, customer satisfaction, and continuous improvement, underpinned by strong values and collaborative working.
Job Description
* Deliver planned maintenance and stock investment programmes (e.g., kitchens, bathrooms, windows, roofs, decorations).
* Manage projects using asset management software and mobile technology.
* Certify contractor valuations and manage interim and final accounts.
* Conduct quality inspections at various project stages.
* Collaborate with Resident Liaison Officers to ensure customer satisfaction.
* Prepare schedules of work, variations, and contract documentation.
* Provide technical and contractual advice, including contract administration.
* Ensure health and safety compliance and participate in out-of-hours rota.
* Maintain strong relationships with contractors, consultants, and stakeholders.
* Promote value for money, service efficiency, and team performance.
* Support continuous improvement and challenge existing practices.
* Role‑model leadership behaviours and coach colleagues.
* Comply with internal policies, procedures, and data protection standards.
* Demonstrate professionalism and alignment with organisational values.
The Successful Applicant
* Holds a professional qualification in a relevant technical discipline or has substantial experience.
* Strong knowledge of domestic property maintenance and quality control systems.
* Proficient in mobile working technology and Microsoft Office applications.
* Minimum two years' experience delivering major works in housing (social or private).
* Skilled in managing long‑term supplier contracts and full project lifecycle.
* Proven ability to achieve high customer satisfaction and manage valuations / accounts.
* Strong communication, planning, and organisational skills.
* Customer‑focused with excellent relationship‑building abilities.
* Confident enforcing compliance and working under pressure.
* Holds a full driving licence and access to a vehicle for business use.
* Demonstrates integrity, resilience, and a proactive, solution‑oriented mindset.
* Open to feedback, embraces change, and supports continuous improvement.
* Comfortable working flexibly, including outside core hours when needed.
* Aligns with organisational values and promotes a positive, professional culture.
What's on Offer
* Ability to claim mileage from home
* Annual flu vaccinations via Boots Pharmacy or visiting nurse.
* Health cash plan with optional upgrades and family cover.
* Car leasing scheme.
* Employee assistance programme offering 24 / 7 confidential counselling.
* Flexible working hours, compressed weeks, hybrid working, and up to 26 days annual leave.
* Buying and selling annual leave (up to one working week, discretionary).
* Interest‑free loan up to £5,000 (post‑probation, discretionary).
* Enhanced maternity, paternity, and adoption pay above statutory levels.
* Support with childcare costs via government schemes.
* Life assurance (3x salary if in pension scheme; 1x if not).
* Working from home allowance of £15 per month.
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