Location of Role: Ashford
Advert Closing Date: 10/02/2026
Starting Salary: £25,809.00 (pro-rata for part-time vacancies)
Part/Full Time: Full Time
Contract Type: Permanent
Working Pattern: Mon-Fri
Weekend/Evening Working: No
An exciting opportunity has arisen for a Caseworker to join the Traffic Summons Team, based at Ashford Police Station. This is a varied and challenging role in which you will be responsible for carrying out a wide range of administrative duties relating to road traffic collisions and traffic offence allegations.
In this role, you will collect evidence from victims and witnesses, liaise closely with reporting officers, and carry out further enquiries to ensure all relevant evidence is gathered. You will play a key role in progressing cases within statutory time limits and you will keep victims and witnesses informed and updated throughout the process.
Excellent communication skills are essential, as you will communicate daily with members of the public including defendants, victims and witnesses, as well as police officers, Court staff and CPS officials. Experience of using a broad range of computer applications would be advantageous.
This role would suit someone who can effectively prioritise and plan their workload while also identifying opportunities to improve working processes. You will be encouraged to influence best practice and contribute to delivering a high level of service while achieving maximum efficiency.
The role offers flexibility in terms of place of work, including working from home. Where home working is agreed, you will be required to attend the designated Team Zone at Ashford Police Station on average one or two days per week, as agreed with the line manager.
Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
If you’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you’re from the UK you must have lived here continuously for the last three years. This doesn’t apply to those serving abroad in the British Armed Forces.
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