Position: Press Specialist | Location: Milton Keynes (MK5) | Shift patterns: Monday-Friday, day time hours (09:00-17:30) | Contract Type: Permanent (Full-Time)
Join the DHL's Finished Vehicle Solutions team in Milton Keynes as a Press Specialist! If you're a detail-oriented dynamo who loves logistics and has a flair for fun, this is your chance to shine. Help us manage our press fleet and keep our brand buzzing while delivering top-notch service. Join our vibrant team as we take the wheel in managing and maintaining a stunning fleet of circa 70 vehicles as part of our Press Fleet Centre. With a crew of about 80 passionate colleagues and a cutting-edge workshop at our fingertips, we're all about delivering top-notch service and quality that's truly exceptional. Come be a part of the excitement!
Typical Day May Involve
* Be brand aligned and act as lead on the account for all DHL owned activities/tasks, having overall responsibility for the day‑to‑day running of that brand's press fleet, working with the workshop, body shop and logistics team to ensure a seamless process.
* Input bookings from EMS onto Itest drive, ensuring details are accurate and input correctly.
* Make amendments, cancellations and other requests to bookings.
* Manage all vehicles events for press brands, booking transport, booking vehicles, liaising with operations to ensure the vehicles are prepped on time.
* Prepare and deliver the monthly brand review presentation, extracting and presenting data via Power BI tools.
* Run the monthly invoicing, check the output prior to sending to the brands, ensure any necessary changes are actioned, and send to the brands on time.
* Set up vehicles: raise PDI's for new vehicles, set vehicles up on Itest drive and other systems.
* Manage vehicle registrations and SORN operations of de‑fleet vehicles.
* Cleanse data, ensuring all data across all systems is accurate and without error.
* Build a close working relationship with the brand, maintain high customer service levels while ensuring compliance with all SLAs and KPIs.
Requirements
* Previous experience in a customer service/customer‑facing role is essential.
* Excellent communication skills at various levels; ability to assess individual customer needs.
* Automotive/fleet experience is desirable but not essential.
* Strong administrative skills with a keen eye for detail.
* Ability to liaise with internal and external stakeholders and customers.
* IT literate skills (Excel and Power BI) and adaptability to new technologies.
* Ability to take initiative, influence others and provide a first‑class service.
Why Join Us
* Free on‑site parking.
* 25 days annual leave.
* Generous pension scheme: 8% employer contribution, 4% employee contribution.
* Free confidential 24/7 GP consultations.
* Hundreds of retail and lifestyle discounts.
* Affordable loans, savings schemes and free mortgage advice.
* Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more.
Who We Are
We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.
Building an inclusive workplace: At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex‑service personnel and are dedicated to helping our veterans find jobs.
Please be aware that interviews are provisionally scheduled to take place during the week commencing 17th November and/or 24th November. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
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