Rental Service Manager Location: South West Depot Hours: 37.5 hours/week, Mon–Fri Salary: £65,000 DOE Contract: Full-Time, Permanent Reports to: Head of Technical
We’re looking for a hands-on Rental Service Manager to lead our maintenance and breakdown operations across the fleet. You’ll ensure reliability, safety, and compliance, while managing Service Controllers, Engineers, and Technicians to deliver top-notch service across all depots.
Main duties Plan, manage, and deliver preventative maintenance and emergency response
Oversee service standards, procedures, and RAMS compliance
Lead, coach, and develop the service team
Monitor KPIs: uptime, response times, first-time fixes
Act as escalation point for high-impact service issues
Drive efficiency and continuous improvement
Skills and experience Experience as a Service Manager or senior service leader in equipment hire, plant hire, or heavy machinery
Strong technical knowledge of diesel engines and electrical systems
Proven ability to lead field-based teams
Excellent communication and customer skills
Experience managing maintenance programmes and emergency breakdowns
Benefits Bonus scheme
Training and career development
Holiday buy & sell scheme
Company pension
Private medical scheme (max £100 excess)
Life assurance & healthcare support
23 days holiday
bank holidays (up to 28 with service)
DBS checks and references required. Must be eligible to work in the UK.
If you are interested please click APPLY .