Overview
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring the smooth operation of the front desk. This paid position offers an opportunity to work within a professional healthcare environment, supporting both patients and the dental team.
Duties
* Greet patients warmly and professionally upon arrival
* Manage appointment scheduling and cancellations efficiently
* Answer phone calls, respond to enquiries, and direct calls appropriately
* Maintain accurate patient records and update information as needed
* Handle administrative tasks such as filing, photocopying, and data entry
* Process payments and insurance claims accurately
* Ensure the reception area remains tidy and welcoming
* Assist with patient correspondence and follow-up appointments
* Support the dental team with administrative needs as required
Qualifications
* Prior office experience is essential, ideally within a healthcare setting
* Administrative experience is highly desirable
* Excellent organisational skills with attention to detail
* Strong communication skills, both written and verbal
* Friendly demeanour with a professional attitude
* Ability to multitask effectively in a busy environment
* Proficiency in basic computer applications such as MS Office or similar software
This role is ideal for organised individuals who enjoy working in a patient-focused environment. Candidates should demonstrate professionalism, reliability, and a proactive approach to their work.
Job Type: Full-time
Pay: From £12.50 per hour
Expected hours: 40 per week
Benefits:
* Employee discount
Work Location: In person